Personal Assistant to Assistant Vice President - Mayfair Hotels And Resorts Limited

Job Description

CORE WORK ACTIVITIES: 

Providing Documentation and Reporting Support: 

• Assists managers in preparation of various reports and presentations.


• Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.


• Makes new files, maintains existing files.


• Maintains giveaway/donation files and assists in making reservations.


• Provides administrative support to manager/s and department.

Supporting Correspondence: 

• Produces and distributes correspondence as required.


• Answers department phones.


• Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.


• Sorts and distributes mail.

Providing Exceptional Customer Service: 

• Providing services that are above and beyond for customer satisfaction and retention.


• Ensures the quality, standards and meets the expectations of the customers on a daily basis.


• Attends meetings and communicates with executive and peers as an effort to improve quality of service.

Additional Responsibilities: 

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.


• Attends meetings to plan, organize, prioritize, coordinate and manage activities.


• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.


• Informs and/or updates the executives and peers on relevant information in a timely manner.