Job Description
- Responsible for training all new front desk staff, and spa attendants and ensuring all job requirements and standards are met directed by the Spa Manager.
- Proficient with computers including Microsoft Office.
- Communicate with Guest.
- Effectively resolve guest complaints and communicate with the Spa Manager regarding issues and resolutions.
- Assist the Spa Manger in coaching and evaluating of spa team performance.
- Assist with monthly inventory.
- Maintain all guest supplies and assist in ordering as needed.
- Maintain retail area and check retail stock daily. Strong retail skills.
- Answer questions about available services, general property information and amenities for the Mayfair Hotels and Resorts.
- Ensure cleanliness of all guests areas.
- May be required to perform spa services when and if needed.
- Stand, sit or walk for an extended period of time.
- Perform other reasonable job duties as requested by the Spa Manger.
- Excellent oral and communication skills.
- Dependable with the ability to work a flexible schedule including overtime nights, weekends and holidays.
- Ability to work under pressure in a fast paced environment.
Experience: 2 – 7 Years,
Location: Bhubaneshwar
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