Guest Relation Executive-Spa - Mayfair - Jobs In Odisha

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Saturday, 12 August 2017

Guest Relation Executive-Spa - Mayfair


Job Description




  • Responsible for training all new front desk staff, and spa attendants and ensuring all job requirements and standards are met directed by the Spa Manager.

  • Proficient with computers including Microsoft Office.

  • Communicate with Guest.

  • Effectively resolve guest complaints and communicate with the Spa Manager regarding issues and resolutions.

  • Assist the Spa Manger in coaching and evaluating of spa team performance.

  • Assist with monthly inventory.

  • Maintain all guest supplies and assist in ordering as needed.

  • Maintain retail area and check retail stock daily. Strong retail skills.

  • Answer questions about available services, general property information and amenities for the Mayfair Hotels and Resorts.

  • Ensure cleanliness of all guests areas.

  • May be required to perform spa services when and if needed.

  • Stand, sit or walk for an extended period of time.

  • Perform other reasonable job duties as requested by the Spa Manger.

  • Excellent oral and communication skills.

  • Dependable with the ability to work a flexible schedule including overtime nights, weekends and holidays.

  • Ability to work under pressure in a fast paced environment.


Experience: 2 – 7 Years,


Location: Bhubaneshwar




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